Ann Taylor-Tenant
Part Time Sales Associate
Location: Zone F, [Lower Level]
Date Posted: 2/4/2015

POSITION: Part Time Sales Associate

Using your talents to help women look and feel their best is a fantastic feeling. It’s also that ideal combination of style and substance that could make you a perfect fit for our team of Associates. If you’d like to be that “go-to” person who helps Clients shine at work and home and everywhere else—a career at ANN TAYLOR could fit you perfectly!

Immediate openings exist for people with:

  • An ability to connect with others
  • An affinity for fashion and client service
  • A trusting, genuine and upbeat attitude
  • An ability to build long-lasting relationships
We offer competitive pay, growth potential, and benefits that include a generous store discount, paid time off, and much more.

Click here to apply.

Sales Associate PT
Location: Zone C, [Level 2]
Date Posted: 12/2/2014

Purpose of the position
Deliver a unique shopping experience to the Bally clientele in line with the Bally Brand Strategy, in order to maximize sales and establish long-term customer relationships (Clienteling)

Duties and responsibilities

1. Achieve the individual objectives and therefore automatically contribute to the achievement of store objectives:
- “Key Performance Indicators” (KPI)
- Customer portfolio; client acquisition, loyalty and quality and quantity of information gathered
- Being pro-active in Clienteling
- Maintaining and actively reviewing your personal client book and till database

2. Supporting other Sales Consultants

3. Support of administrative teams (cashing up, inventories, etc)

4. Following the Bally guidelines of the “Bally Ceremonies”:
- Sales and service guidelines
- “Being a host and ambassador”

5. Ongoing control of the appearance of the store and products presented (windows & counters)

6. Product and Brand knowledge

7. Knowing rules and regulations

8. Participation in the daily running of the store:
- Building and maintenance of windows and counters
- Visual Merchandising
- Replenishment and maintenance of presented products
- Controlling the cleanliness of the store
- Quality of the window, counters and furniture presentation
- Comply with all company fire, health & safety regulations
- Contribute towards a safe working environment by reporting any maintenance or repairs required to management

9. Active participation:
- At Team meetings (making suggestions, proposals, etc.)
- At customer incidents (new products, defects observed, etc.)
- In regular and year-end inventories
- Abide by all security checks and procedures

10. Complying with the attendance and training schedules
- Actively participate and implement all Company Trainings

11. Personal standards
- Reflect the company standards of personal appearance, grooming and hygiene
- Wear the Bally uniform and dress in accordance with the company policy

Desired profile:

1. Experience
- 2 years of sales experience
- Preferably Bally or another luxury brand working experience
- Previous internal sales consultant role
- Fashion market experience
- Basic IT knowledge

2. Skills
- Charismatic, dynamic and highly initiative
- Advanced communication skills
- Fluent in English
- Detail oriented
- Confidentiality & integrity
- Mastery of Bally Clienteling
- Sales & administration versatility

Elie Tahari-Tenant
Sales Associate (Part Time)
Location: Zone C, [Level 2]
Date Posted: 2/23/2015

Responsibilities to include, but not limited to:

Sales Experience:
Utilize elevated levels of sales and client service to maximize sale performance
After closing a sales, monitor all details including: shipping, alterations (if applicable) and any special request to ensure customer satisfaction
Keen interest in fashion industry and market trends

Customer Service:
Build and maintain repeat clientele and ensure staff maintains constant client communication using the client books

Keep selling floor and merchandise neat, organized and stocked
Assist in the maintenance of all inventory in the stockroom and on the selling floor
Comply with all Point-of-Sale policies and procedures
Properly execute all relevant register functions
Ensure image and grooming standards are professional and reflective of the brand image, at all times

Assist manager in implementation and maintenance of all merchandising directives
Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times

Human Resources:
Ensure image and grooming standards are professional & reflective of brand image which are adhere to all times


Knowledge and Skills Required: 1-2+ years sales experience required Associates degree preferred but not required Keen sense of current fashion and trends and fashion sensibility

Elie Tahari-Tenant
Sales Supervisor (Full Time)
Location: Zone C, [Level 2]
Date Posted: 2/19/2015

Responsibilities to include, but not limited to:

Sales Generation:

  • Meet sales goals
  • Utilize elevated levels of sales and client service to maximize sales performance
  • Continuously motivate sales staff to meet assigned sale and productivity goals
  • Support the development of associates’ sales techniques, ensuring elevated level of service to maximize sales
  • Demonstrate an in-depth knowledge of the merchandise
  • Comply with all sales related policies and procedures
  • Maintain a keen interest in the fashion industry and market trends
  • Demonstrate sales leadership for staff by playing an active role on the selling floor
  • Assist manager in developing events/incentives that will continue to grow customer base, with particular emphasis on building local market
Customer Service:
  • Provide the highest level of customer service
  • Build and maintain repeat clientele; utilize client book
  • Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction
  • Ensure staff maintains constant client communication through utilizing their client books
  • Ensure associates are following up with clients on a weekly basis (thank you’s, phone calls, emails)
  • Assist sales associates with various customer service issues i.e. dissatisfied customers, returns, defective merchandise

Requirements and Qualifications:

  • Associate’s or Bachelor’s degree a plus
  • 1-2 years management experience in a luxury good environment
  • A keen sense of current fashion trends Excellent communication and customer service skills



    Henri Bendel-Tenant
    Sales Leader
    Location: Zone F, [Level 1]
    Date Posted: 12/29/2014

    The Henri Bendel Sales Lead is a non-management position with primary responsibilities for serving customers and selling merchandise. The Sales Lead is also responsible for leading sales floor coverage, maintaining a selling focus in the absence of Store Management and supporting all aspects of visual presentation and store operations including opening and closing routines.

    Essential Role Responsibilities

    Sales and Service:

    • Lead selling and service efforts as the Customer Sales Lead during scheduled shifts.
    • Leads and inspires by example; motivates associates to reach set goals.
    • Develop a strong knowledge of our product’s content, features and benefits to help facilitate sales. Assist other associates to communicate these features and benefits as needed.
    • Communicate individual and team performance feedback to management.
    • Ensure associates consistently demonstrate client service standards.
    • Assist store management in conducting new associate onboarding and sales training.
    Business Operations:
    • Ensure that staff coverage meets the needs of the business by flexing associates appropriately on the selling floor and stock room as needed.
    • Partner with store management to execute action plans that optimize results and ensure effective execution of all operational activities.
    • Maintains knowledge of, adheres to, and communicates effectively to associates all company promotions, events, policies, procedures and guidelines in the absence of the SM or CM.
    • Assist in meeting payroll targets b ensuring appropriate sales floor coverage and maintaining a selling focus in the absence of the SM or CM.
    • Ensure associates receive scheduled breaks and meal periods in the absence of SM or CM.
    • Perform opening and closing procedures in the absence of the SM or CM.
    • Maintain the visual and operational standards of the store and company at all times; perform merchandise flow duties for the sales floor and backroom as directed.
    • Perform POS transactions on designated shifts and execute management functions in the absence of SM or CM.
    • Attends product knowledge training sessions. Sales Lead Job Description 7/31/2012
    Brand Building:
    • Lead consistent focus on delivering the Bendel experience.
    • Display expert knowledge of product, company policies and store/company strategies.
    • Provide leadership or assistance with floor sets, window changes, visual presentation standards, signage placement, etc.
    • Assist in resolving customer service decisions in accordance with Company policy in the absence of the SM or CM.
    • Helps foster a positive and results oriented atmosphere that celebrates successes and achievements.
    Qualifications and Required Skills:
    • Minimum of 1 year customer service experience.
    • Proven ability to successfully lead a sales team; viewed as a leader among peers.
    • Supervisory experience preferred.
    • Demonstrated sales accountability.
    • Effective communication, organization and leadership skills.
    • Availability for varied weekly shifts including weekend, closing and holiday shifts.
    • Knowledge of and passion for hottest fashion trends.
    • Ability to understand what defines a brand.
    *Job Responsibilities and functions are not limited to the above. We as Henri Bendel associates must always ensure that all functions of our position are represented with our values.

      Full Time and Part Time Sales Associate or Senior Sales (Key Holder)
      Location: Zone C, [Level 2]
      Date Posted: 2/11/2015

      Sales Associate or Senior Sales (Key Holder)

      Mulberry balances creativity and the tradition of luxury leather craftsmanship to inspire and delight our customers.

      Working at Mulberry is like being part of a large, dynamic and inspiring fashion family. We value dedication and hard work, creativity and innovation, but we also like to celebrate our Englishness and heritage. Working as one big team is essential to our success, and we want to choose the best individuals for the jobs we have available.

      Mulberry is looking to build our team at Tysons Galleria in the following area:

      - Senior Sales (Key Holder)

      - Sales Associate (Full Time)

      Position Overview:

      To effectively and consistently provide excellent customer service and maximise sales while maintaining an enjoyable and professional working environment representing the Mulberry brand.

      Duties and Responsibilities - Customer Service & Selling

      • Provide every customer with a luxury customer service experience in line with the company’s expectations
      • Consistently strive to overachieve in set KPIs i.e. ATV, UPT, SPH and other set targets as per the needs of the store and business
      • Maintain a store average of 85% in Mystery Shopper reports and constantly strive to achieve higher results through the use of the Mystery Shopper training tools or other training provided by the company
      • Use product knowledge in different categories to maximise and drive sales
      • Respond to and follow up sales enquiries using appropriate methods and tools while building clientele
      • Engage, develop and maintain key relationships with the core luxury consumer
      • Maintain stock awareness in all categories in order to maximise selling potential
      • Ensure VM presentation standards meet company requirements and reflect the brand
      • Ensure housekeeping standards are maintained to a high standard to reflect a luxury brand
      • Assist in the planning and delivery of store event
      • Carry out additional duties and to take on extra responsibilities as and when required
      • Support the stores shrink plan by following operational best practices and seasonal shrink focuses
      • Key Holders: Assist with opening and closing procedures, closing reports, and other duties when required.
      People / Brand Focus
      • Develop personal skills through actively participating in the store’s learning environment
      • Adhere to all Company Polices and Standards of Procedure
      • Demonstrates and understands the Mulberry values and behaviours
      Ideal candidates will have:

      - A proven track record in retail; luxury experience is preferred
      -A passion for working in a team to exceed sales targets and customers’ expectations -
      -Exceptional customer service and clientele skills
      - Engage, develop and maintain key relationships with the core luxury consumer
      - Consistently strive to overachieve in set KPIs i.e. ATV, UPT, SPH and other set targets as per the needs of the store and business
      - A strong desire to succeed being pro-active and a self-starter
      - Excellent verbal and written communication skills
      - The ability to be flexible when required as per the needs of the business
      - An ambassador for the Mulberry brand that exhibits a passion in all aspects of the role

      If you would like to work for Mulberry and meet the criteria above please email your resume to

        Luxury Sales Associate
        Location: Zone D, [Level 2]
        Date Posted: 2/23/2015

        Luxury Sales Associate for OMEGA Boutique Tysons Galleria

        Ideal candidates will have luxury retail sales experience, outstanding customer service skills, proven retail selling and clientelling skills, able to learn about our timepieces and looking to be become a part of our team.

        We offer competitive compensation that includes base pay and commission, for full time employees, a full healthcare benefits package including 401(K).

        Please visit us at

        2-5 years of luxury retail experience.
        Excellent selling and customer service skills.
        Great communicator: spoken and written skills.
        Quick learner: able to learn the technical aspects of watches and watch collections.
        Passion for sales and timepieces.

        Ralph Lauren-Tenant
        Assistant to Executive Senior Sales Professional
        Location: Zone D, [Level 2]
        Date Posted: 2/9/2015

        Reports to: Department Manager/General Manager

        Purpose and Scope: To create an ultimate customer shopping experience by providing the highest level of service to guests and support the sales professional as well as other store partners.


        • Responsible for creating an “ultimate experience” for every guest by providing whatever-it-takes customer service and supporting front and back of house functions.
        • Greet every client, provide exceptional customer service while assisting them in their individual shopping needs, i.e. offering a beverage, guiding to the appropriate department or sales professional, etc.
        • Maintain a welcoming environment that generates customer traffic and builds loyalty by exceeding customer expectations.
        • Provide support to the sales professional in order to make sales transactions and shopping experiences run smoothly. Assist with locating product, personal correspondence and general organization.
        • Assist in processing sales transactions (during busy times) and follow company regulations when accepting forms of payment. Must be knowledgeable of return, markdown/discount, tax, security and packaging policies; and capture customer information.
        • Direct all phone calls and questions to appropriate areas of store.
        • Coordinate efforts with Shipping and Receiving Department to follow up on customer sends/deliveries, transfers.
        • Possess knowledge of alterations procedures, pricing and current shop dates. Ensure product is delivered to/from Alterations shop in a timely manner.
        • Prepare food and/or beverages to client specifications.
        • Assist in various promotional mailing projects and Marketing/PR events.
        • Provide assistance on the floor at any given time to support sales professional based on store needs. Ensure a clean, organized sales floor and fitting rooms.

        Ralph Lauren-Tenant
        Luxury Sales Professional
        Location: Zone D, [Level 2]
        Date Posted: 2/9/2015

        Reports to: Department Manager

        Purpose and Scope: The Sales Professional's role is to acknowledge each customer and build a long term client relationship. They shall consistently uphold our cultural ethos and deliver service excellence for the purpose of exceeding sale objectives.



        • Takes a proactive approach to self development and actively gives/receives feedback through one-on-ones and coaching.
        • Exhibit pride through positive demeanor, body language and personal presentation.
        • Takes a proactive approach, embrace, action and commit to all training tools provided (service excellence, product knowledge, etc).
        • Demonstrate professional etiquette through integrity, honesty and respect for others.
        • Consistently build and develop a proactive clientele business through social engagement and relationship skills.
        • Consistently deliver value added services to enhance customer experience.
        • Acknowledge all customers and treat them as if they were guests in your home at all times.
        • Express humility, kindness and genuine interest in the individual.
        • Anticipate their needs and be responsive with an engaging attitude.
        • Offer the unexpected to create a memorable experience.
        • Create and nurture an enduring relationship.
        • Actively participate in upholding the brand esthetic in all merchandising activities including but not limited to daily stock maintenance.
        • Demonstrate a true passion and respect for the product.
        • Create an inspirational shopping experience through creative and compelling store environments.
        • Utilize product knowledge and selling tools to strengthen expertise.
        • Ensure wardrobe is consistent with the Ralph Lauren aesthetic.
        • Invest time and energy to learn the history and heritage of our lifestyle brand.
        Business Objectives
        • Exceed annual sales volume and business objectives by identifying and actioning innovative business driving opportunities.
        • Leverage selling tools to maximize sales and impart knowledge to the client.

          Tory Burch-Tenant
          PT Stock
          Location: Zone C, [Level 2]
          Date Posted: 1/7/2015

          Position: PT Stock

          Description: As a Tory Burch Stock Associate, you will support the back-of-house by packing/unpacking shipments, organizing the stock room, and understanding & executing on core operational policies & procedures. This may include answering the phone and anything else required to support product flow and the smooth running of the store. Helping our product find a proper home & ensuring Sales Associates have easy access to it can be like a game of Tetris, so it’s important that you thrive on that challenge.


          • 1-2 years of stock-related experience in a high volume, customer-driven retail environment
          • Ability to lift (at least 30 lbs), carry, push, pull, squat, kneel, twist, turn, climb, crawl, reach and bend
          • Availability and flexibility to work days, nights, weekends, holidays, store openings and closings, to meet the needs of the business
          Interested candidates may fill out an application in person or contact Jennifer Goeller at or Stella Leal at

          Sales Associate
          Location: Zone D, [Level 2]
          Date Posted: 2/11/2015

          Position reports directly to the Store Manager.

          Responsibilities include:

          • Responsible for providing exceptional sales and customer service.
          • Initiates and builds relationships and core personal business through creative selling and use of client-book, mailings, and completes sale through post sale follow up.
          • Exceed monthly sales goals on a consistent basis, establish weekly sales plan and selling strategies
          • Assists in maintaining the visual and general maintenance of the selling floor
          • Handle customer's repairs and advised clients about best fit of pieces according to clients' needs and as such created new custom design pieces
          • Assist in the maintenance of all inventory in the stockroom and on the selling floor
          Experience & Key Competencies:
          • Minimum of two years experience in retail environment – luxury experience preferred.
          • Full understanding of specialty retail, including how to effectively clientele.
          • Computer skills to include operation of retail point of sale system, Word, Excel and email
          • Ability to thrive within a high paced environment, multi-tasks with ease while maintaining a balance of daily responsibilities.
          • A positive, outgoing, high energy personality that is entrepreneurial and sales focused.

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