Ann Taylor-Tenant
Location: Zone F, [Lower Level]
Date Posted: 9/16/2015

Do you enjoy sharing your fashion insights and building relationships? Do you thrive in fun, social settings? Our Store Associates create emotional connections with our Clients by styling, providing remarkable service and sharing product knowledge. They are capable of shaping an experience that will make our Client's day by inspiring her to look, feel and be her best!

A love for fashion is a MUST! You should also have one year of Sales Associate or relevant experience in the service industry.

Fit might not come across on a job description. But candidates who “fit” feel strongly connected with all the things a woman values, believes in, supports, defends, embraces, loves. They’re relationship builders, team players, believers in fashion first and people always. Those “one in a million” candidates are the ones we covet. Because they’re capable of shaping an experience that will make someone’s day; inspire her to look, feel and be her best. They make it happen. Because they get it. Because they fit. By joining Ann Taylor, you will be contributing to our mission of creating a modern, chic, sophisticated, and highly relevant brand.


Position Overview
Drives revenue and provides an exceptional client experience through relationship building, product knowledge sharing, and presenting a clean, safe, well-maintained store environment. Consistently achieves individual goals that support store goals.

Consistently provides an exceptional client experience and a
Recovers and replenishes the store, executes merchandising directives and maintains visual merchandising presentations
Understands the cultures and ensures compliance with all Values & Behaviors, as well as store operational standards
Maintains a clean store environment
Additional responsibilities as assigned

Client Experience: ability to function as a role model, ensuring the client remains the top priority; takes initiative to build a loyal client base
Follows Direction: ability to prioritize and meet deadlines as assigned with minimal supervision
Merchandising: knowledge of visual standards & techniques; ability to implement and maintain within visual guidelines
Communication: demonstration of both verbal & written communication skills to leadership, internal & external clients; strong enough command of the English language to read, speak & write effectively
Accuracy: ability to handle cash & provide change without error
Minimum High School Diploma or GED
Minimum one year sales associate or relevant experience in the service industry with proven results

Location: Zone D, [Level 2]
Date Posted: 9/8/2015

Permanent, Full Time position (40 hours per week)

Position Summary / Primary Duty:
This position is responsible for processing inbound and outbound shipments of merchandise and maintaining the stock in an organized and controlled manner, under the supervision of the Assistant Manager. This position also has responsibility of executing the stock cycle count program.

Functional Responsibility:
Receive inbound shipments of merchandise on the same business day that they are received from the shipper, including:
Review cartons for evidence of tampering and/or damage before accepting from carrier. If evidence of tampering and/or damage is noted, taking the appropriate action.
Perform a unit count check-in of merchandise.
Check merchandise received against reserve tickets.
Receive the goods into the retail system.
Alert Assistant Manager of new receipts.
Assist Assistant Manager with putting away new receipts.
File receiving paperwork on daily basis.
Reticket and reconcile all returned merchandise from the previous day.
Prepare outbound shipments (customer, inter-boutique transfers, RTV’s trunk shows, etc…) on a daily basis including:
Perform any necessary transactions in the retail system (transfers, adjustments, etc…)
Ensure the goods being shipped matches the paperwork before packing (sales slips, transfer or adjustment document)
Pack the merchandise according to the appropriate standards
Prepare the billing of lading.
Maintain the shipping manifest log.
Maintain back stock in an organized and controlled manner that facilitates selling and inventory control.

Minimum 5 years’ experience in operations and/or luxury retail

Contact: Email resume to

Club Monaco                             -Tenant
Location: Zone C, [Level 2]
Date Posted: 9/18/2015

Execute flow of merchandise in and out of the stock area
Process all merchandise shipments and immediately reports any discrepancies to the Store Manager
Properly fold or hang all merchandise in the stock area
Maintain constant awareness of merchandise replenishment needs
Ensure all customer shipments are prepared and processed for delivery
Have complete knowledge of the store's merchandise, back of house and front of house layout
Ensure stock area is organized, including merchandise supplies and display materials
Replenishment of supplies as requested by management
Assist any cleaning or maintenance issues that occur on the sales floor or in the stock room as necessary
Complete all transfers, markdowns, and consolidations and ensure their accuracy
Be aware of and understand the Management Team with inventory preparations and participate in the actual Inventory
Assist visual directives and flip process
Support visual team with store flips as necessary based on needs to the store

Minimum 2 years of related experience; retail experience preferred
Excellent interpersonal skills leading a team environment
Excellent English communication - verbal and written
Excellent time management/project skills
Ability to recognize and react to changing work demands
Comfortable and confident in making effective autonomous (and group) decisions in a timely manner
Goal orientated: ability to stay focused on creating winning results
Dedication to high levels of Customer Service and Sales Productivity
Must be able to work shift standing and walking
Must be able to pack, unpack and move stock when supporting receiving / stocking store functions.

Club Monaco                             -Tenant
Store Manager
Location: Zone C, [Level 2]
Date Posted: 9/18/2015

The Store Manager contributes to the successful financial growth of the company by ensuring customer service exceeds beyond expectations, operational integrity in how we operate, and development and promotability of our human resources. The store manager is responsible for the overall results of a single store location.

Operational Duties

Ensure all opening and closing store procedures occur in a timely and efficient manner
Monitor and execute daily payroll goals
Organize schedules for Managers and Stylists
Secure Company assets through implementation of effective Loss Prevention methods and policies and procedures

Achieve or exceed financial plans through effective planning and management
Analytical and strategic management of sales and wage budgets to determine and launch actions to meet/ exceed goals
Utilize all tools / support available to develop creative approaches to driving the business results in all locations
Monitors sales and financial results of multiple locations
Ensures all stores’ actions optimize sales, merchandise investment, wage investment and minimize stock shortage
Ensure disciplined control of all store expenses
Lead the stores’ business planning process

Customer Service
Ensure customer service levels are met and exceeded beyond expectations at every opportunity
Understand and enhance the customer’s experience through effective communication, service, and selling culture
Demonstrate ways to increase personal and store productivity
Communicate merchandise opportunities / customer feedback to managers
Apply sales transaction knowledge to process routine discounts, holds, gift certificate sales, special orders, exchanges, refunds, credit vouchers and alterations
Partner with District Manager to learn more about the company and personal development opportunities

Human Resources
Recruit quality high level candidates
Maintain, train, and develop a store team of managers
Provide store management and service associates with continuous performance feedback and necessary training to assist them to meet current and future position requirements
Contribute to long term growth through minimum turnover
Ensure management and service associates clearly understand and meet job expectations
Schedule and facilitate training sessions where needed to develop individual and overall team skills and abilities

Inventory Management and Marketing
Contribute to Company growth through marketing and inventory management
Assess and reacts to opportunities provided by competition
Ensure operational integrity in routines and practices in how the stores run
Train managers and service associates in inventory management and supervises physical inventory count
Train/coach and audits store management and associates regularly on meeting timelines and standards related to direction on markdowns, promotional set up, merchandising direction, damage processing, consolidations and overall store standards
Provide DM and corporate with inventory feedback/requests as needed

Visual Presentation/Store Maintenance
Ensure the brand integrity of the company is reflected to customer
Train and support management and service associates in the planning and supervision of store flips and regular merchandising needs
Ensure store works to merchandising/flip calendars
Ensure store meets visual merchandising and maintenance standards

Skills and Requirements
Requires 5 + years store management experience
Computer proficiency with MS Office; Outlook, Excel, Word
Excellent interpersonal skills supporting a team environment
Excellent English communication - verbal and written
Excellent time management/project skills
Strong planning and organizational skills with a sense of priority for deadlines and attention to detail
Ability to recognize and react to changing work demands
Comfortable and confident in making effective autonomous (and group) decisions in a timely manner
Goal oriented: ability to stay focused on creating winning results
Dedicated to high levels of Customer Service and Sales Productivity
Areas indicating leadership skills such as volunteer work
Must be able to work shift standing and walking and be able to lift approx 20 lbs.
Must be able to pack, unpack and move stock when supporting in receiving / stocking store functions.
Supplemental Data: Provide any other additional information (e.g. access to vehicle, ability to travel, etc.)

Club Monaco                             -Tenant
Location: Zone C, [Level 2]
Date Posted: 9/18/2015

The objective of the stylist is to meet or exceed the sales and profitability goals of the store by maximizing personal sales consistently. Provide optimum level of customer service by fulfilling customer’s requirements and needs and consistently apply non-negotiable sales standards. The stylist also assists in all areas of store operations as requested.

Maximize personal sales at all opportunities
Provide a friendly and welcoming environment
Demonstrate how new product can mix with existing stock and previous purchases
Communicate product and customer feedback to managers
Apply Point of Sale knowledge to process needed transactions
Handle multiple customers at fitting rooms by following all policies and procedures
Demonstrate effective phone etiquette through customer service
Follow through with customer experience by utilizing thank you cards, business cards, and maintaining client book
Ensure ease of customer experience through visual presentation and overall store maintenance
Attend and participate in store flips
Clean, vacuum, fold, size, steam, replenish as assigned
Actively participate in all merchandising activities including, but not limited to: daily stock maintenance and order, stock receiving and processing, product transfers, folding and floor changes
Maintain a professional appearance consistent with established dress code and image guidelines
Actively support securing company assets through effective Asset Protection in compliance with company policies and procedures

Excellent interpersonal skills supporting both a team environment and customer service
Excellent English communication- verbal and written
Excellent time management/project skills
Strong attention to detail
Ability to recognize and react to changing work demands
Goal oriented: ability to stay focused on creating winning results

Sales Associate
Location: Zone E, [Level 1]
Date Posted: 9/10/2015

See store teams for further details

J.Crew Men's Shop-Tenant
Sales Associate
Location: Zone E, [Level 1]
Date Posted: 9/10/2015

See store teams for further details.

kate spade new york                            -Tenant
Location: Zone H, [Level 1]
Date Posted: 8/19/2015

general purpose of the position: represent and communicate the kate spade brand and lifestyle to customers through sales competency, product expertise and by providing the highest level of customer service. responsibilities include but are not limited to the following:

essential duties and responsibilities
client & service expert:
achieves individual sales goals
develops strong product knowledge across all categories
the sales associate is responsible for ensuring exemplary customer service by delivering the ultimate kate spade experience
able to develop a personal clientele through effective use of the selling skills, proactive client outreach and use of client book

building brand equity:
understand and communicate the kate spade aesthetic, brand philosophy and lifestyle to the customer
demonstrate interest and ability to work as part of a team

operational excellence:
execute operational tasks as per company directives
accurately processes all pos transactions
adhere to and apply visual directives, ensure that store standards are executed daily

physical requirements:
available to work store schedule, as needed, including evenings and weekends
standing for extended periods of time
able to safely lift boxes up to 40 pounds
comfortable climbing ladders

skills and abilities required:
professional selling skills and exceptional interpersonal skills
prior luxury goods experience preferred
proactive ability to multi-task and prioritize
works well in a team environment

Sales Associates
Location: Zone Anchor
Date Posted: 9/4/2015

Macy's Tyson’s Galleria is hiring for the following positions: FT/PT Sales associates, FT Estee Lauder/Clinique Beauty Advisors, Clarins Counter Manager and seasonal early morning and afternoon stock/merchandising support.

Go to or to see the opportunities available at Macy's Tyson’s Galleria and complete your online application TODAY!

Sales Associate (Temp to Perm)
Location: Zone E, [Level 1]
Date Posted: 8/10/2015


The Sales Associate is responsible for sharing the methodology and DNA of the company to clients in order to drive sales, grow the base and sustain the brand.


Customer Service
Actively builds client confidence by creating an engaging interactive experience
Gain new clients meeting conversion goals and continues to service existing client base
Resolves customer service issues swiftly
Ensure customer’s needs are surpassed without hesitation.
Consistently meets/exceeds both store and individual sales goals including KPI’s
Maximize the customer experience
Maintain positive outlook and professional demeanor while supporting company initiatives

Staff Partnership
Promotes positive working environment through effective communication amongst peers, Management, and Corporate office

Consistently adheres to company policies and procedures
Possesses working knowledge of POS system
Communicates all store related issues to Store Manager when unable to solve on their own
Performs opening/closing duties as required
Uses time effectively when not servicing clients
Accountable for protecting MaxMara assets and minimizing shrink

Store Visuals
Maintains a clean working environment and insure presentation of product is consistent to standard.
Is fully knowledgeable of the product

Minimum 1-3 years of Retail experience; luxury a plus
RTW and/or shoe experience is a plus; product experience in luxury or high-end retail is strongly preferred
Proficient in Mandarin a plus
Strong interpersonal, organizational, and communication skills
Able to work independently as well as collaboratively
Proficient computer skills

Max Mara is an Equal Opportunity Employer. M/F/D/V

Luxury Sales Associate
Location: Zone D, [Level 2]
Date Posted: 8/21/2015

Luxury Sales Associate for OMEGA Boutique Tysons Galleria

Ideal candidates will have luxury retail sales experience, outstanding customer service skills, proven retail selling and clientelling skills, able to learn about our timepieces and looking to become a part of our team.

We offer competitive compensation that includes base pay and commission, for full time employees, a full healthcare benefits package including 401(K).

Please visit us at

2-5 years of luxury retail experience.
Excellent selling and customer service skills.
Great communicator: spoken and written skills.
Quick learner: able to learn the technical aspects of watches and watch collections.
Passion for sales and timepieces.

Porsche Design-Tenant
FT/PT Sales Associate
Location: Zone F, [Level 1]
Date Posted: 8/14/2015

Porsche Designs is looking for a FT/PT Sales Associate with a minimum of 2 years Luxury boutique experience

Thomas Pink-Tenant
Sales Associate
Location: Zone F, [Level 1]
Date Posted: 8/13/2015

As a Sales Associate with Thomas Pink, you will support the management team in all sales and operational activities, seeking every opportunity to improve service standards, meet and exceed sales targets and develop your client relationships.

You'll act as a Brand Ambassador for Thomas Pink, delivering the very highest volume of sales through the delivery of outstanding customer service in full compliance with the operating standards, visual merchandising, policies and procedures of Thomas Pink.

With a wonderful reputation for the finest luxury shirts and accessories Pink has become an international success story with stores in the UK, US, Europe and Far East. Thomas Pink is committed to being "the number one luxury shirt brand in the world."

Unfortunately due to the high volume of resumes we receive we will only respond to candidates that are selected for interview.

Tory Burch-Tenant
PT Sales Associate
Location: Zone C, [Level 2]
Date Posted: 8/6/2015

Position: PT Sales Associate Description: As a Sales Associate at Tory Burch you are responsible for delivering a transformational customer experience, building our brand one customer at a time and ultimately driving our business through sales during the holiday season. You should demonstrate a strong commitment to service, a genuine curiosity and interest in people, authenticity, fashion & style sensibility, and exceptional selling skills. The ideal candidate also understands how to be a team player, is savvy about the visual and operational aspects of the role, and is committed to loss prevention.

Requirements: Availability and flexibility to work days, nights, weekends, holidays, store openings and closings. 1-3 yrs. experience in a high volume, customer-driven retail environment Strong personal selling and customer relations experience Ability to lift (at least 30 lbs), carry, push, pull, squat, kneel, twist, turn, climb, crawl, reach and bend

Position: PT Support Associate Description: As a Support Associate you are a “jack of all trades”. You will flex between supporting the sales team through acting as a greeter, runner, cashier, stock support, phone answerer…whatever the call of duty requires throughout the holiday season! Sometimes you will work with the front of house team, sometimes with the back of house team, and other times directly with the GM & AGM. You will need to be a highly motivated, efficient, flexible individual who is comfortable with a fast pace and constantly changing priorities. Requirements: Availability and flexibility to work days, nights, weekends, holidays, store openings and closings, to meet the needs of the business 1-2 yrs. experience in a high volume, customer-driven retail environment Ability to lift (at least 30 lbs), carry, push, pull, squat, kneel, twist, turn, climb, crawl, reach and bend

Candidates might apply in person or contact Stella Leal


Sales Associate
Location: Zone E, [Level 1]
Date Posted: 9/2/2015

Job Duties, Responsibilities and Requirements

The Retail Store Sales Associate will provide a complete shopping experience for customers, involving product knowledge and environmental involvement.

Customer Experience: Greet all customers promptly and courteously as they enter the store. Direct customers throughout the store or to the specific area the customer requests. Find out the specific needs of each person that enters the store. Give accurate and current information about the product for all inquiries; if the correct information is not at hand, do everything possible to provide an answer before the customer leaves the store. Understand and effectively communicate the return policy. Maintain a positive and cheerful attitude and cooperate with teamwork. Apply the above standards to all phone inquiries.

Merchandising and Maintenance: Check stock daily to ensure that all products are adequately stocked and available for customers. All merchandise must be neat sized should from smallest to largest as outlined in the Visual Standards Binder. Featured merchandise should be prominently displayed in each section. Maintain store image by adhering to the dress code as outlined in the Policy & Procedures Binder. Maintain a clean and well-organized back-stock area. Vacuum, sweep floors and empty all trash each day if required. Clean employee break area each day.

Operations: Report to work on time or notify in advance if absent or late. Operate the cash register; it should be each employee's goal to use the register without error and to be consistently accurate in money handling. Practice security measures that help prevent theft; understand the procedures for handling shoplifters. Practice safety consciousness at all times.

Requirements: Proficient in Microsoft Office Applications. Excellent verbal and written communication skills. Ability to deal with problem situations in a professional manner. Problem solving abilities Highly motivated, a team player and motivated self-starter. Experience working effectively in complex global organizations, satisfying the needs of diverse constituents, and often working under the pressure of competing and sometimes conflicting priorities Effectively present information and respond to questions from managers, sales reps, customers, and co-workers. Ability to multi-task in a fast paced environment Valid Drivers License

*Education & Experience
Education: High School, , Required Work Experience: Years of Experience, 01-03, Required

Part Time Stock Associate
Location: Zone D, [Level 2]
Date Posted: 9/10/2015

Position reports directly to the Store Manager.

Responsibilities include:
Responsible for the maintenance of all inventory in the stockroom and on the selling floor.
Supports store sales productivity and customer service through the processing of all inventory transactions in an accurate and timely manner.
Maintain appropriate stock levels and ensure that all sizes and styles are represented accurately.
Communicate product stock level and product quality issues to the Store Manager when necessary to avoid shrink.
Maintain a clean and organized stock room at all times.
Perform all shipping/receiving tasks in an efficient, cost effective and timely manner.
Stock store shelves and racks when needed.
Assist in the preparation and execution of the store’s physical inventory and actively participate in resolving inventory discrepancies.
Demonstrate high degree of professionalism in communication and teamwork when interacting with coworkers, clients and management.

Experience & Key Competencies:
Minimum of two years experience in retail environment – stock experience preferred.
Full understanding of specialty retail
Computer skills to include operation of retail point of sale system, Word, Excel and email
Ability to thrive within a high paced environment, multi-tasks with ease while maintaining a balance of daily responsibilities.
A positive, outgoing, high energy personality that is entrepreneurial and sales focused.

Please submit resume to Shane Robbins:

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