Careers

Allen Edmonds-Tenant
Sales Associate
Full-Time
Location: Zone E, [Lower Level]
Date Posted: 6/26/2015

Retail Sales Opportunity

Step into a Great Career!

Allen Edmonds is recruiting for a self-starting Full Time Sales Associate for our New store opening in McClean, VA located in Tysons Galleria. We are looking for professionals that uphold and exemplify Allen Edmonds core values of quality, service and integrity to create total customer satisfaction.

Allen Edmonds is a fast growing retailer specializing in high quality men’s shoes and apparel, using the philosophy of quality, service and integrity to create total customer satisfaction. We are looking for sales professionals that pride themselves in proving outstanding customer service in a team setting, while building strong customer relations and achieving individual and corporate sales goals.

RESPONSIBILITIES

  • Actively builds strong customer relationships by providing superior customer service at all times
  • Able to resolve customer concerns in a professional manner ensuring a seamless customer experience
  • Ability to set and achieve personal and team sales goals while maintaining profitability in a commissioned sales environment
  • Assist customers by demonstrating products, emphasizing features and benefits, and answering customer questions
  • Responsible for continuous professional development by completing product and operational training provided through e-learning
  • Perform daily task including but not limited to stock work, visual display and daily store operations
QUALIFICATIONS
  • One to Three years experience in retail store sales/Customer Service environment, and/or a combination of applicable experience with proven track record
  • Excellent communication, interpersonal and organizational skills
  • Self-starter who can prioritize and multitask in a fast paced, team environment; and is customer service focused
  • Proficient in general computer and Microsoft Office skills
  • Able to perform register functions and expert cash handling
If this sounds like the fit you’ve been looking for, come talk with us. We offer extensive on-the-job training, a competitive compensation package, and limitless growth potential as we expand nationwide. Allen Edmonds is an Equal Opportunity Employer

REQUIRED EXPERIENCE

  • Customer Service: 1 year

     

Ann Taylor-Tenant
Sales Associates and Sales Leads
Part-Time/Full-Time
Location: Zone F, [Lower Level]
Date Posted: 5/15/2015

Ann Taylor is hiring!

Come meet your local Ann Taylor team at our Tysons Galleria Location

Ask for Amanda Dobson, or apply online today

We are currently searching for inspiring and stylish Sales Associates and Sales Leads for our location. Bring your own style in and introduce yourself to the team. We can't wait to meet you!

Bally-Tenant
Full Time Sales Associate
Full-Time
Location: Zone C, [Level 2]
Date Posted: 5/28/2015

Full Time Sales Associate

Deliver a unique shopping experience to the Bally clientele in line with the Bally Brand Strategy, in order to maximize sales and establish long-term customer relationships (Clienteling)

Achieve the individual objectives and therefore automatically contribute to the achievement of store objectives:
• Customer portfolio; client acquisition, loyalty and quality and quantity of information gathered
• Being pro-active in Clienteling
• Maintaining and actively reviewing your personal client book and till database
• Supporting other Sales Consultants
• Support of administrative teams (cashing up, inventories, etc)
• Following the Bally guidelines of the “Bally Ceremonies”:
• Ongoing control of the appearance of the store and products presented (windows & counters)
• Product and Brand knowledge

Desired Skills and Experience:
• 2 years of sales experience
• Fashion market experience
• Charismatic, dynamic and highly initiative

Bally-Tenant
Part Time Sales Associate
Part-Time
Location: Zone C, [Level 2]
Date Posted: 5/28/2015

Part Time Sales Associate

Deliver a unique shopping experience to the Bally clientele in line with the Bally Brand Strategy, in order to maximize sales and establish long-term customer relationships (Clienteling)

Achieve the individual objectives and therefore automatically contribute to the achievement of store objectives:
• Customer portfolio; client acquisition, loyalty and quality and quantity of information gathered
• Being pro-active in Clienteling
• Maintaining and actively reviewing your personal client book and till database
• Supporting other Sales Consultants
• Support of administrative teams (cashing up, inventories, etc)
• Following the Bally guidelines of the “Bally Ceremonies”:
• Ongoing control of the appearance of the store and products presented (windows & counters)
• Product and Brand knowledge

Desired Skills and Experience:
• 2 years of sales experience
• Fashion market experience
• Charismatic, dynamic and highly initiative

Ermenegildo Zegna-Tenant
Store Customer Advisor
Full-Time
Location: Zone D, [Level 2]
Date Posted: 5/27/2015

The Store Customer Advisors transforms the store visit into a memorable luxury shopping experience, as Brand Ambassadors they engage the Customers in the discovery of our heritage through stories and creating an atmosphere of passion and enthusiasm for the Zegna collections. The Customer Advisors builds a relationship with each customer that lasts over time, and begins with the quality of their welcome, the gestures and rituals of the selling ceremony and the provision of the highest level of service. The Customer Advisors are the trusted advisors of fashion and style, offering to the customer the highest level of sophistication and service. The role of the Customer Advisor at Ermenegildo Zegna stands at the very center of our organization as they continue to safeguard the growth and longevity of our Brand.

Main Responsibilities

  • Manage Customer Relationships and Customer Service during and after the sale
  • Develop a deep knowledge of the Zegna collections to advise customers on styling and “total looks”
  • Contribute to store Visual & Image
  • Maximize sales through retail operational excellence
      Customer Relationships and Customer Service
      • Provide memorable luxury in-store customer service experience by following the Zegna Selling Flow and acting in accordance with the Zegna Mindset.
      • Demonstrates entrepreneurial mindset in developing the business.
      • Consistently and effectively networks to attract new customers and develop a customer database.
      • Consults with customers to discover their needs through exploring customer preferences and occasions for which the customers are shopping.
      • Anticipates customers’ expressed and unexpressed needs and wants and responds appropriately to exceed customer expectations
      • Creates opportunities for customers to experience multiple Zegna brands, products and “total looks” through demonstrating relevant yet personalized mix and match options.
      • Promote Zegna Made-to-Measure service as part of the selling repertoire where appropriate to meet the customer’s current and/or future needs.
      • Utilize company provided (iPod/iPad) technology to offer a complete and integrated luxury experience. •
      • Leverage “Zegna Stories” to support and enhance the selling ceremony
      • Collates useful and accurate customer data and information in accordance with Zegna CRM procedures and guidelines.
      • Cultivates future customer connections with Zegna (e.g. CRM after sales activities including Thank You notes and Follow-up phone calls).
      • Utilizes CRM software as the primary tool for after sales communication
      • Takes ownership of resolving customer issues or complaints with empathy, while adhering to Zegna customer service policies such as alteration, damage and repair, global return policies etc.
      Collection
      • Develop progressively in-depth knowledge of Zegna products, craftsmanship, fabrics, made-to-measure and style evolution whilst translating such knowledge into customer benefits.
      • Advise customers on styling of “total looks” by providing dressing and fashion advice as regards color coordination, textures, patterns, silhouette, proportions, and functionality of garments.
      • Solicit customer feedback on products and collections and feedback ideas and inputs back to the Store Manager. •
      • Keep up-to-date on store stock situation, adjust selling techniques and sales pitch to maximize sell-through.
      • Perform customer garment-fitting and alteration measurements for ready-to-wear to help customers achieve “perfect fit”.
      • Understands the required standards and skills of Made-to-Measure service and when required take on the role of in-store Made-to-Measure specialist if assigned by the Store Manager.
      Visual & Image Management
      • Demonstrates consistently high standards of personal grooming in accordance to Zegna uniform and grooming standards and guidelines.
      • Follows Zegna product and gift packaging standards and guidelines to ensure Zegna luxury and quality image.
      • Maintain cleanliness and tidiness of the store environment and product displays.
      • Ensure in-store visual merchandising adheres to Zegna Visual Merchandising guidelines and propose improvements to the Store Manager or Visual Merchandising referent.
      • Support Visual Merchandising set-up of store windows and displays; when required take on the role of in-store Visual Merchandising specialist if assigned by the Store Manager.
      Team
      • Actively communicate customer, product and other store information within the store team to ensure customer and business needs are met.
      • When required support the orientation of new staff through acting as learning coach or “buddy” if assigned by the Store Manager.
      • Train other team members on new products as assigned by the Store Manager.
      • Maintain good team work to enhance the overall team moral to create an enthusiastic sales force environment.
      Sales Management
      • Measure own performance using Zegna customer service and sales KPIs such as cross-selling ratio, conversion rate, average sales bill
      • Work with the store team to execute action plans to achieve daily, weekly, monthly and yearly sales and KPI targets as assigned by the Store Manager.
      • Propose service, product, visual and operational improvements that assist the team overcome selling challenges.<
      Store Operations
      • Adhere to Zegna store operations and time and attendance policies and standards.
      • Follows the directions of the Store Manager or appointed team member on store operational tasks that includes but not limited to stock room, inventory, cashiering, reporting duties, guest beverage service etc.
      • Adhere to Company policies and rules in daily work.
      • Intermix-Tenant
        PT Stock Associate
        Part-Time
        Location: Zone F, [Level 1]
        Date Posted: 5/18/2015

        Stock Associate:

        • Must have worked in luxury retail stock/At least 2 years experience in stock
        • Fullfill web orders
        • Shipping/receiving orders and shipment
        • Maintain stock room and back of house
        • Clean/swiffer/vacuum as needed
        • Assist associates with pulling items from stock
        • Maintain a great inventory score and understand daily procedures to ensure no issues when inventory time comes around
        • Email corporate with any inventory issues or discrepancies
        • Communicate with store manager and floor coordinators on shipment and transfer days
        • Organize stock room as needed
        • Must be able to follow verbal/written directions as well as understand deadlines
        • Assist staff with any questions or needs on the floor
        • Process daily shipment and work together with visual to go over what needs to be on the floor and what needs to be back stocked
        • Always have a positive attitude!

        Karen Millen-Tenant
        Part-Time Sales
        Part-Time
        Location: Zone F, [Level 1]
        Date Posted: 5/14/2015

        Karen Millen is a unique British Designer, and a company that is known globally. The company offeres great incentives and is rapidly expanding, allowing for greart growth opportunties.

        Part-Time Sales:
        - Strong personal selling, and customer relations experience
        - Responsible for clientelling
        - Strong communication skills
        - Knowlegde of current fashion trends

        Karen Millen-Tenant
        Part-Time Supervisor
        Part-Time
        Location: Zone F, [Level 1]
        Date Posted: 5/14/2015

        Karen Millen is a unique British Designer, and a company that is known globally. The company offeres great incentives and is rapidly expanding, allowing for greart growth opportunties.

        Part-Time Supervisor:
        - Responsible for opening and closing the store
        - Managing a team
        - Responsible for clientelling, coaching, and leading by example
        - Knowledge of current fashion trends
        - Avalibility and flexibility to work days, nights, weekends, and holidays

        kate spade new york                            -Tenant
        Assistant Store Manager
        Full-Time
        Location: Zone H, [Level 1]
        Date Posted: 6/9/2015

        general purpose of the position: partner with store leadership to produce successful financial results. provide leadership to the team in order to execute sales generation, clientele development, operational, visual, recruitment, and administrative functions. responsibilities include, but are not limited to the following:

        essential duties and responsibilities

        client & service expert:

        • development of a clientele through proactive client outreach and the ability to build and maintain relationships with new clients
        • partner with SM to develop business driving initiatives that build a repeat business or attract a new customer to the store, i.e. events and marketing opportunities
        • ensure each associate is actively utilizing their client book in order to generate increased sales through monthly client book reviews and evaluation of their outreach
        • ensure team is compliant will all clientele standards and thank you note program
        • ensure all associates complete the sales training program
        • model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales
        leadership presence/steward of talent:
        • assist SM with the achievement of financial success through improvement of measurable results that positively impact the store performance
        • responsible for assuming the SM role in manager’s absence
        • lead by example with the achievement of personal sales goals
        • educate team on product, sales plans, personal goals, measurable stats; is able to coach to these stats to ensure business is maximized
        • ability to network in the community to ensure open positions are filled efficiently with little impact to the business; build a bench for future promotions and openings
        • manage administrative recruitment duties; i.e. scheduling interviews & communicating with candidates ?
        • onboard new team members effectively through 30/60/90 touch bases; conduct ongoing review and assessment of employee performance through monthly meetings with direct reports ?
        • utilize mid-year and annual review process as a tool for associate development and advancement; monitor and address performance concerns on a timely basis, partnering GM
        building brand equity:
        • understand and able to communicate the kate spade brand aesthetic, brand philosophy, and lifestyle to the sales team and customer
        • ensure brand and operating standards are met to support brand consistency.
        • ensure visual merchandising directives are implemented and store presentation standards are achieved and maintained.
        • communicate merchandise sell-through, stock position, business trend information, product issues, customer feedback to SM in order to increase customer service and sales
        operational excellence:
        • perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility
        • assist SM with maintaining payroll budget by managing schedule and making necessary adjustments when the business warrants
        • monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect the company’s inventory and assets
        • ability to accurately manage the processing of all post transactions to maintain the integrity of the inventory
        skills and abilities required:
        • professional sales development and exceptional interpersonal skills
        • strong leadership qualities; the ability to communicate effectively with all levels within the organization and to our client base
        • ability to analyze selling reports, identify business trends and react quickly to the needs of the business ?
        • comfort in making decisions and mediating conflict within a team-environment
        • proficient in windows-based software such as excel, word and outlook
        physical requirements:
        • available to work store schedule, as needed, including evenings and weekends
        • standing for extended periods of time
        • able to safely lift boxes up to 40 pounds
        • comfortable climbing ladders
        education and experience required:
        • minimum 3 years management experience in a comparable retail environment
        • college degree preferred
        • prior luxury goods experience preferred

        kate spade new york                            -Tenant
        Full Time Supervisor
        Full-Time
        Location: Zone H, [Level 1]
        Date Posted: 6/9/2015

        client & service expert: ?

        • expertise in the development of a clientele ?
        • model and lead the team by developing a repeat business and maximizes sales through proactive client outreach ?
        • build and maintain new/existing client relationships and has a strong, productive client book ?
        • maintain clientele and thank you note standards ?
        • demonstrate strong use of selling skills
        leadership presence: ?
        • achievement of personal sales goals ?
        • educate team on sales plans, personal sales goals, store stats and drives team to achieve them ?
        • ensure the highest level of service is provided to all customers through extensive product knowledge and the completion of product profiles ?
        • foster a team environment by creating a fun, competitive, inviting atmosphere
        building brand equity:
          ?
        • understand and can communicate the kate spade brand aesthetic, brand philosophy and lifestyle to the sales team and customer ?
        • ensure brand and operating standards are met to support brand consistency. ?
        • ensure store presentation standards are achieved and maintained
        operations: ?
        • perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility ?
        • accurately processes all pos transactions and inventory functions such as transfers, receiving, fedex shipments, repairs and damages to maintain the integrity of the inventory ?
        • adherence to kate spade loss prevention policies and operational procedures
        Qualifications, skills and abilities required: ?
        • two to three years prior retail experience in similar retail environment ?
        • strong written and verbal communication skills ?
        • detail oriented ?
        • proactive ability to multi task and prioritize ?
        • college degree preferred
        physical requirements:
          ?
        • available to work store schedule, as needed, including evenings and weekends ?
        • standing for extended periods of time ?
        • able to safely lift boxes up to 40 pounds ?
        • comfortable climbing ladders

        kate spade new york                            -Tenant
        Part Time Sales Associates
        Part-Time
        Location: Zone H, [Level 1]
        Date Posted: 6/9/2015

        ASSOCIATE: general purpose of the position: represent and communicate the kate spade brand and lifestyle to customers through sales competency, product expertise and by providing the highest level of customer service. responsibilities include but are not limited to the following:

        essential duties and responsibilities

        client & service expert:

          ?
        • achieves individual sales goals ?
        • develops strong product knowledge across all categories ?
        • the sales associate is responsible for ensuring exemplary customer service by delivering the ultimate kate spade experience ?
        • able to develop a personal clientele through effective use of the selling skills, proactive client outreach and use of client book
        building brand equity:
          ?
        • understand and communicate the kate spade aesthetic, brand philosophy and lifestyle to the customer ?
        • demonstrate interest and ability to work as part of a team
        operational excellence:
          ?
        • execute operational tasks as per company directives ?
        • accurately processes all pos transactions ?
        • adhere to and apply visual directives, ensure that store standards are executed daily
        physical requirements:
          ?
        • available to work store schedule, as needed, including evenings and weekends ?
        • standing for extended periods of time ?
        • able to safely lift boxes up to 40 pounds ?
        • comfortable climbing ladders
        skills and abilities required:
          ?
        • professional selling skills and exceptional interpersonal skills ?
        • prior luxury goods experience preferred ?
        • proactive ability to multi-task and prioritize ?
        • works well in a team environment ?
        • college degree preferred

        Location: Zone D, [Level 2]
        Date Posted: 5/18/2015

        As a Sales Associate, you will be an integral part of the team's success and seamless operations. Your position requires you to establish a distinct clientele and grow sales. You are passionate about the luxury timepieces and seek to know the brands inside and out. You use that knowledge to strategically assist and anticipate the needs of your clients, managers and team members. In addition to being a student of luxury timepieces, you are an organized professional, and possess the strong business judgment and communication skills needed to interact with a variety of people.

        Minimum Qualifications:

        • 3+ years of experience in timepieces or high-­-end luxury product sales is preferred
        • Experience with watches is required
        • Excellent team skills
        • Strong understanding of Customer Service needs and customer priorities
        • Excellent interpersonal communication
        • Proficiency with Excel and Word

        Preferred Qualifications:

        • BA/BS degree
        • Ability to quickly learn products and brands
        • Interest and familiarity of luxury timepieces such as Rolex, Cartier, Patek Philippe
        • Ability to effectively communicate and collaborate with a diverse range of people
        • Strong communication skills, ability to navigate ambiguity, and multi-­-task
        • Sharp attention to detail

        Responsibilities:

        Represent the LILJENQUIST & BECKSTEAD brand by interacting with clients in the sale of fine Swiss watches. Provide excellent customer service to the very highest of standards. You will be responsible for building valuable customer relationships, interacting with store managers, luxury brand representatives and clients alike. You will participate in product trainings, assist with inventory and special projects as needed. In doing so, we expect efficiency and effective responsiveness into existing operations. Complete and absolute confidentiality on all business matters.

        Please email resume and cover letter to lbjewelers@gmail.com with the subject line “Applicant: Tysons Galleria Watch Store”

        Macy's-Tenant
        Fine Jewelry Sales Associate
        Part-Time
        Location: Zone Anchor
        Date Posted: 5/8/2015

        Macy's is Hiring!

        Macy's Tyson’s Galleria is accepting applications for part-time Fine Jewelry sales associates! Go to www.macysJOBS.com to complete your online application TODAY!

        Macy's-Tenant
        Part-time Sales Associates
        Part-Time
        Location: Zone Anchor
        Date Posted: 5/8/2015

        Macy's is Hiring!

        Macy's Tyson’s Galleria is accepting applications for part-time sales associates! Go to www.macysJOBS.com to see the opportunities available at Macy's Tyson’s Galleria and complete your online application TODAY!

        Porsche Design-Tenant
        PT and FT Sales Associates
        Part-Time/Full-Time
        Location: Zone F, [Level 1]
        Date Posted: 5/20/2015

        PT and FT Sales? Associates with minimum 2 years luxury boutique experience. Open availability.

        Administrative Assistant
        Full-Time
        Date Posted: 6/23/2015

        Description GGP has an immediate need for an Administrative Assistant at Tysons Galleria in McLean, VA

        General Growth Properties has been in the shopping center business for more than 50 years blending innovation, tradition and reputation to create some of the country’s top shopping centers. As employees we are collaborative, creative, self-starters who aim to positively impact the shopping experience for our customer every day. A career with GGP is your chance to embark on a rewarding journey into the retail real estate industry!

        Position Summary:
        Collects, compiles, and analyzes moderately complex data and information; prepares presentations. Composes straightforward written descriptions of results. Foot traffic consists of the general public, merchants and tenants, maintenance and contractor personnel, security and police personnel and related persons to each of those categories, all day long. Telephone and mail traffic. Under limited supervision, provides general administrative support to a department or group of professionals.

        Responsibilities include the following:
        -Performs high-level, administrative work, including frequent complex and confidential clerical work organizing, scheduling, coordinating, researching, compiling, exchanging and analyzing information
        -Participates in administrative functions such as budgeting or developing spreadsheet tracking reports Assists in implementing property activities, internal and external
        -Contacts are with executives, managers, other employees and customers mainly to assist with information exchange, problems and requests
        -Studies management methods to improve workflow, simplify reporting procedures, and implement cost reductions
        - May provide administrative support to Accounting
        -May perform administration/coordination for Specialty Leasing and/or Marketing
        -Assists in daily business of managers, which includes general office work, answering phones, greeting guests and word processing, sorting and distributing mail
        -Research, prepare and edit reports and presentations
        -Reads incoming mail and independently handles or attaches appropriate file/information for recipients
        -May direct services, such as maintenance, repair, purchasing and replenishing supplies, mail and files
        -Schedules meetings/conference calls and appointments, makes travel arrangements, as needed
        - Prepares, maintains and distributes activity and event lists
        -Manage/update Insurance Certificates for any/all Tenants and/or vendors
        -May operate as management office support person for localized computer software/hardware
        -Other duties as assigned

        Requirements Qualifications include the following:

        High School Diploma Minimum, College Preferred
        2 years of experience in an administrative support role
        Proficiency in Microsoft Word and Excel as well as email
        Highly organized and project oriented
        Excellent business writing and verbal communication skills
        All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
        General Growth Properties is an equal opportunity employer – M/F/Veteran/Disability

        UGG

        Keyholder
        Full-Time
        Location: Zone E, [Level 1]
        Date Posted: 5/28/2015

        Job Duties, Responsibilities and Requirements

        The key holder aids in the management of the retail store consistent with the short and long-term interests of the Company, its employees and the local environment in which we work and live. He/she will consistently provide our customers with the highest level of service and assist the Store manager with monitoring sales and performance.

        Personnel Development
        Instill in employees the meaning and importance of customer service as Outlined in GREAT Customer Service Program by observation, feedback and role modeling exceptional service.
        Inspire employees to contribute to the overall productivity of the store.
        Delegate the work load appropriately and effectively in the absence of the Store manager.
        Working with store manager, identify and recruit potential sales and stock candidates to meet the staffing needs of the store and the long range Company objectives.
        Promote a positive work environment by recognizing outstanding performance and maintaining a respectful work place.

        Operations
        Assume responsibility for opening and closing the store and securing all assets.
        Maintain the store security system, including building security and cash handling.
        Be personally available to all customers to communicate and identify their needs and address their questions and concerns.
        Assume manager responsibilities in the absence of the Store Manager.

        Finance
        Ensure company policies and procedures are communicated in a timely manner and adhered to accordingly.
        Assist the Store manager in achieving the fiscal business plan by daily monitoring and execution of sales and productivity plans.

        Requirements:
        Proficient in Microsoft Applications
        Ability to effectively prepare and present information and respond to questions from management, clients, and other employees of the organization.
        Effective empowering communicator, good problem solver
        Knowledgeable in current trends
        Innovative manager with people & processes
        Sets plans & objectives, clearly delegates tasks. Develops, manages and trains direct reports.
        Experience working effectively in complex global organizations, satisfying the needs of diverse constituents, and often working under the pressure of competing and sometimes conflicting priorities
        Excellent verbal and written communication skills and problem solving abilities
        Excellent team-building, project management and organizational skills
        Ability to multi-task in a fast paced environment
        Exceptional attention to detail
        Valid Drivers License

        Education & Experience

        Education:
        Associates, , Required

        Work Experience:
        Years of Experience, 02-04, Required

        Williams-Sonoma-Tenant
        Open Positions
        Part-Time/Full-Time
        Location: Zone F, [Level 1]
        Date Posted: 5/13/2015

        We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate.

        We are looking for talented, passionate, and driven individuals to support and lead a strong selling culture, visual execution, and operational excellence.

        Now Hiring for the Following Positions:

        *Management *Sales Associates *Design Specialist *Chefs/Culinary Specialist *Stock Room Associates*

        For mall management jobs, please visit ggpjobs.com

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