Sales Associate FT and PT (2 Positions Available)
Location: Zone C, [Level 2]
Date Posted: 12/2/2014

Purpose of the position
Deliver a unique shopping experience to the Bally clientele in line with the Bally Brand Strategy, in order to maximize sales and establish long-term customer relationships (Clienteling)

Duties and responsibilities

1. Achieve the individual objectives and therefore automatically contribute to the achievement of store objectives:
- “Key Performance Indicators” (KPI)
- Customer portfolio; client acquisition, loyalty and quality and quantity of information gathered
- Being pro-active in Clienteling
- Maintaining and actively reviewing your personal client book and till database

2. Supporting other Sales Consultants

3. Support of administrative teams (cashing up, inventories, etc)

4. Following the Bally guidelines of the “Bally Ceremonies”:
- Sales and service guidelines
- “Being a host and ambassador”

5. Ongoing control of the appearance of the store and products presented (windows & counters)

6. Product and Brand knowledge

7. Knowing rules and regulations

8. Participation in the daily running of the store:
- Building and maintenance of windows and counters
- Visual Merchandising
- Replenishment and maintenance of presented products
- Controlling the cleanliness of the store
- Quality of the window, counters and furniture presentation
- Comply with all company fire, health & safety regulations
- Contribute towards a safe working environment by reporting any maintenance or repairs required to management

9. Active participation:
- At Team meetings (making suggestions, proposals, etc.)
- At customer incidents (new products, defects observed, etc.)
- In regular and year-end inventories
- Abide by all security checks and procedures

10. Complying with the attendance and training schedules
- Actively participate and implement all Company Trainings

11. Personal standards
- Reflect the company standards of personal appearance, grooming and hygiene
- Wear the Bally uniform and dress in accordance with the company policy

Desired profile:

1. Experience
- 2 years of sales experience
- Preferably Bally or another luxury brand working experience
- Previous internal sales consultant role
- Fashion market experience
- Basic IT knowledge

2. Skills
- Charismatic, dynamic and highly initiative
- Advanced communication skills
- Fluent in English
- Detail oriented
- Confidentiality & integrity
- Mastery of Bally Clienteling
- Sales & administration versatility

Cole Haan                               -Tenant
Seasonal Sales Associate
Location: Zone F, [Level 1]
Date Posted: 11/11/2014

Cole Haan Retail is the connection between good things and the people who make good things happen. Our values are rooted in our past and relevant to our future. We believe in and will not compromise on curiosity, integrity, authenticity, humility and optimism. Cole Haan is from one generation and is uniquely positioned to speak to another generation.

Seasonal Sales Associate Overview:

Works with the team toward the achievement of the store's goals by providing an engaging customer experience.

Core Accountabilities:

Revenue Generation:

  • Achieve/Exceed personal sales goals and performance metrics while working as a team member to contribute to the overall stores total revenue goals.
Maintaining Customer Centric Brand Experience:
  • Provide a world class shopping experience by connecting with your customers through meeting and anticipating their needs.
Operational Excellence:
  • Support the store management team in the achievement of all financial and operational objectives with regards to expense control and loss prevention standards.
  • Maintain the appearance of the selling floor; restock and merchandise according to Cole Haan standards and company directives.
Product and Visual Merchandising:
  • Maintain visual merchandising standards consistent with company brand strategies.
  • Partner with management team on the implementation of monthly visual directives.
Management of Human Resources/Creating Team Success:
  • Contribute to positive employee relations through effective communication, teamwork and partnership with co-worker and the management team.
  • High School diploma or equivalent preferred
  • Two or more years of retail experience preferred
  • Able to perform basic math functions, including addition, subtraction, multiplication and division
  • Able to effectively communicate in verbal and written English
  • Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time
  • Able to accomplish multiple tasks in a fast-paced environment
  • Able to work effectively with others in a team-oriented environment and provide excellent customer service
  • Basic computer skills preferred
Please email resume to with subject line “Seasonal Sales Associate.”

      Elie Tahari-Tenant
      Sales Associate
      Location: Zone C, [Level 2]
      Date Posted: 12/16/2014

      Sales Experience:

      • Utilize elevated levels of sale and client service to maximize sale performance
      • After closing a sale, monitor all details including: shipping, alterations (if applicable) and any special request to ensure customer satisfaction
      • Keen interest in fashion industry and market trends
      Customer Service:
      • Build and maintain repeat clientele and ensure staff maintains constant client communication using the client books
      • Keep selling floor and merchandise neat, organized and stocked
      • Assist in the maintenance of all inventory in the stockroom and on the selling floor
      • Comply with all Point-of-Sale policies and procedures
      • Properly execute all relevant register functions
      • Ensure image and grooming standards are professional and reflective of the brand image, at all times.
      • Assist manager in implementation and maintenance of all merchandising directives
      • Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times.
      Human Resources:
      • Ensure image and grooming standards are professional & reflective of brand image which are adhere to all times
      • Knowledge and Skills Required:
      • 1-2+ years sales experience required
      • Associates degree preferred but not required
      • Keen sense of current fashion and trends and fashion sensibility

      kate spade new york                            -Tenant
      Full-Time Supervisor
      Location: Zone H, [Level 1]
      Date Posted: 10/24/2014

      kate spade new york draws women into a world that's culturally curious, intellectually playful, quick-witted and strong. our graceful, exuberant approach to the everyday is evident in all of our product: handbags and clothing, jewelry, shoes, stationery, eyewear, baby, fragrance, tabletop, bedding and gifts. we have over 45 retail shops and 40 outlet stores across the united states; 94 shops internationally, and our colorful products are sold in more than 400 doors worldwide in every time zone. whether in san francisco, sao paulo or shanghai, our shops are always warm and inviting. we help women express their personal style with charm and a dash of rebellion – she lives her life colorfully. welcome to the world of kate spade new york!

      we are currently seeking experienced candidates for an exciting opportunity in store management. the supervisor drives the client experience by managing sales generation, building a strong clientele, and supports the assistant manager and general manager in all sales floor operations.

      the supervisor's responsibilities include, but are not limited to the following:

      client & service expert:

      • expertise in the development of a clientele
      • model and lead the team by developing a repeat business and maximizes sales through proactive client outreach
      • build and maintain new/existing client relationships and has a strong, productive client book
      • maintain clientele and thank you note standards
      • demonstrate strong use of selling skills
      leadership presence:
      • achievement of personal sales goals
      • educate team on sales plans, personal sales goals, store stats and drives team to achieve them
      • ensure the highest level of service is provided to all customers through extensive product knowledge and the completion of product profiles
      • foster a team environment by creating a fun, competitive, inviting atmosphere
      building brand equity:
      • understand and can communicate the kate spade brand aesthetic, brand philosophy and lifestyle to the sales team and customer
      • ensure brand and operating standards are met to support brand consistency
      • ensure store presentation standards are achieved and maintained
      • perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility
      • accurately processes all pos transactions and inventory functions such as transfers, receiving, fedex shipments, repairs and damages to maintain the integrity of the inventory
      • adherence to kate spade loss prevention policies and operational procedures qualifications
      skills and abilities required:
      • two to three years prior retail experience in similar retail environment
      • strong written and verbal communication skills
      • detail oriented
      • proactive ability to multi task and prioritize
      • college degree preferred
      physical requirements:
      • available to work store schedule, as needed, including evenings and weekends
      • standing for extended periods of time
      • able to safely lift boxes up to 40 pounds
      • comfortable climbing ladders
      to apply: send your resume to or feel free to come in and drop one off!

        kate spade new york                            -Tenant
        Part-Time Seasonal Sales Associate
        Location: Zone H, [Level 1]
        Date Posted: 10/24/2014

        Whistle while you work! Live (and work) colorfully with Kate Spade New York in... Tyson's Galleria! Please contact me for more information regarding our seasonal opportunities. If you are happy in your current role but know of someone that would be perfect for Kate Spade please feel free to pass this information on to them. Thank you so much for your time!

        To apply: Send your resume to or feel free to come in and drop one off!

        Assistant Store Manager
        Location: Zone E, [Level 1]
        Date Posted: 10/27/2014

        TITLE: Assistant Store Manager
        REPORTS TO: Store Manager


        The Assistant Store Manager in partnership with the Store Manager is responsible for business development in line with the brand’s strategy, overall management of the store, staff, merchandise and customer service. The Assistant Store Manager is responsible for achieving sales objectives, helping to build a highly motivated team and providing ongoing staff development and support.

        CORE Responsibilities:

        1. Customer Service

        • Stresses importance of building a local clientele and new client base
        • Assist associates with client service issues when needed
        • Ongoing reinforcement of all aspects related to clientele

        2. Staff Development
        • Uses training as the tool to refine and enhance the knowledge expectations of the team
        • Ongoing performance management to ensure sales and KPI goals are consistently being met
        • Demonstrates leadership and leads by example
        • Maintains a strong floor presence
        • Develops, implements and executes strategic business plans for the store
        • Ensures that the store environment that emulates the company DNA
        3. Operations
        • Assist in developing store as according to brand’s overall objectives
        • Maintains inventory control following the policies and procedures to protect assets and meet the shrink goal
        • Manages the P&L for the store, controlling expenses and gross margin to achieve financial objectives
        • Ensures sell-through and stock levels are maximized for sales growth
        4. Store Visuals
        • Enforce merchandise standards as set forth by visual department
        • Maintains and communicates strong product knowledge
        • Consistently upholds brand’s image
        5. Human Resources
        • Assist the store manager with recruiting for staff opportunities
        • Supervise store personnel, insuring all company policies and procedures are being followed
        • Communicates effectively with the store team, co-workers and NY office
        • Create a positive store atmosphere that consistently motivates the team
        • BA a plus
        • Minimum 3-5years of Retail Management experience; RTW luxury a plus
        • Product experience in luxury or high-end retail is strongly preferred
        • Strong interpersonal, organizational, and communication skills
        • Able to work independently as well as collaboratively
        • Proficient computer skills
        • Ability to manage conflict
        TO APPLY:Please submit your resume to
        *Please reference MM Assistant Store Manager – LOCATION in the subject line of your email.

        Max Mara is an Equal Opportunity Employer. M/F/D/V

        Location: Zone E, [Level 1]
        Date Posted: 10/27/2014

        TITLE: Stylist
        REPORTS TO:
        Store Manager


        The Stylist is responsible for sharing the methodology and DNA of the company to clients in order to drive sales, grow the base and sustain the brand.


        1. Customer Service

        • Actively builds client confidence by creating an engaging interactive experience using AMICI consistently as the standard
        • Gain new clients meeting conversion goals and continues to service existing client base
        • Resolves customer service issues swiftly
        • Ensure customer’s needs are surpassed without hesitation
        • Consistently meets/exceeds both store and individual sales goals including KPI’s
        • Maximize the customer experience
        • Maintain positive outlook and professional demeanor while supporting company initiatives
        2. Staff Partnership
        • Promotes positive working environment through effective communication amongst peers, Management, and Corporate office
        3. Operations
        • Consistently adheres to company policies and procedures
        • Possesses working knowledge of POS system
        • Communicates all store related issues to Store Manager when unable to solve on their own
        • Performs opening/closing duties as required
        • Uses time effectively when not servicing clients
        • Accountable for protecting MaxMara assets and minimizing shrink
        4. Store Visuals
        • Maintains a clean working environment and insure presentation of product is consistent to standard
        • Is fully knowledgeable of the product
        • Minimum 1-3 years of Retail experience; luxury a plus
        • RTW and/or shoe experience is a plus; product experience in luxury or high-end retail is strongly preferred
        • Strong interpersonal, organizational, and communication skills
        • Able to work independently as well as collaboratively
        • Proficient computer skills
        • Monthly mandatory all store meeting
        • Outreach
        • Stock area responsibilities
        • Customer “Thank You” notes
        • Approvals
        • Phone campaigns
        • Inventory
        • Store Visits
        • Stock Communication (Best, Challenges, Issues)
        • Rotations
        • Store Window Changes
        • Transfers
        • Shipments (in and out)
        • Competition
        • Product training
        • Maintain Client Book
        • Pre-sale

        • All store meeting
        • Outreach
        • Two Floor Rotations
        • Competition
        • Client book
        • Window Change
        • Floor Rotation
        • Store Meeting
        • Competition shop
        • Approvals
        • Stock Information to Management
        • Product training
        • Thank You cards
        • Stock Area of Responsibility
        • Phone campaigns
        • Emails
        • Transfers
        • Shipments
        • Floor Maintenance
        • Re-ticketing
        • Packaging and Supplies replenishment
        • Pre-Sale
        • Inventory
        Max Mara is an Equal Opportunity Employer. M/F/D/V

          Neiman Marcus-Tenant
          Shipping & Receiving Associate at Loro Piana
          Location: Zone Anchor
          Date Posted: 10/23/2014

          Shipping & Receiving Associate

          Skills required:

          • Excellent commitment to customer service
          • Strong organizational and time management skills
          • Effective interpersonal skills
          • Able to lift up to 50 lbs of merchandise
          • Basic computer knowledge / POS knowledge at a retail store level
          Education / Experience:
          • College degree or working towards preferred
          • Minimum 1 – 2 years of stock experience, preferably with a luxury retailer
          All resumes can be sent directly to Brianne Murphy at

              Porsche Design-Tenant
              Sales Associate
              Location: Zone F, [Level 1]
              Date Posted: 11/15/2014

              Porsche Design is seeking a PT Sales? Associate with minimum 2 years luxury boutique experience. Open availability. Please send resume to ?.

              Tory Burch-Tenant
              FT Sales Lead
              Location: Zone C, [Level 2]
              Date Posted: 10/22/2014

              As a Tory Burch Sales Lead, you will be an expert in delivering a transformational experience through balancing ‘leader of the floor’ responsibilities, the daily coaching of other Sales Associates, and managing your own individual sales & client book. You will act as a leader in the store and are responsible for ‘holding down the fort’ when the GM & AGM are not available, which will at times include monitoring sales productivity, resolving customer or associate issues, and opening and/or closing duties.


              • 2-4 yrs. experience in a high volume, customer-driven retail environment
              • Strong personal selling and customer relations experience
              • Previous sales leadership and motivation experience
              • Ability to lift (at least 30 lbs), carry, push, pull, squat, kneel, twist, turn, climb, crawl, reach and bend
              • Availability and flexibility to work days, nights, weekends, holidays, store openings and closings, to meet the needs of the business
              Interested candidates may fill out an application in person or contact Jennifer Goeller at or Stella Leal at

                Part-Time Stock Associate
                Location: Zone D, [Level 2]
                Date Posted: 12/17/2014

                Position reports directly to the Store Manager.

                Responsibilities include:

                • Responsible for the maintenance of all inventory in the stockroom and on the selling floor.
                • Supports store sales productivity and customer service through the processing of all inventory transactions in an accurate and timely manner.
                • Maintain appropriate stock levels and ensure that all sizes and styles are represented accurately. ? ?
                • Communicate product stock level and product quality issues to the Store Manager when necessary to avoid shrink.
                • Maintain a clean and organized stock room at all times.
                • Perform all shipping/receiving tasks in an efficient, cost effective and timely manner.
                • Stock store shelves and racks when needed.
                • Assist in the preparation and execution of the store’s physical inventory and actively participate in resolving inventory discrepancies.
                • Demonstrate high degree of professionalism in communication and teamwork when interacting with coworkers, clients and management.
                Experience & Key Competencies:
                • Minimum of two years experience in retail environment – stock experience preferred.
                • Full understanding of specialty retail
                • Computer skills to include operation of retail point of sale system, Word, Excel and email
                • Ability to thrive within a high paced environment, multi-tasks with ease while maintaining a balance of daily responsibilities.
                • A positive, outgoing, high energy personality that is entrepreneurial and sales focused.
                Please forward your resume to

                For mall management jobs, please visit

                • Holiday Hours

                  We will be open special hours this holiday season.

                  View calendar »
                • The Club

                  Sign up for The Club and receive exclusive promotions, the best discounts and mall events by email.

                  Join The Club »
                • Gift Cards

                  A Shop Etc. Mall Gift Card is the perfect gift for everyone on your list!

                  Buy a Gift Card »