Job at kate spade new york

Lauryn Gibbons

Assistant Store Leader

Full Time
Posted Tue, Aug 20
Lauryn Gibbons

Founded in 1993 with six sophisticated yet functional handbags, Kate Spade New York has grown into a global lifestyle brand of bags, ready-to-wear, jewelry, shoes, gifts and beyond, each thoughtfully designed for individual discovery. Today, the brand’s optimistic, feminine approach to the everyday encourages personal style and is a celebration of women who are confident with a youthful spirit. Modern, covetable design, unexpected color combinations, graphic prints and polished ease are the hallmarks of the brand.

Client & Service Expert:

  • Clientele development through coaching team on proactive client outreach, and building and maintaining relationships with new clients.
  • Partner with SL to develop business driving initiatives that build a repeat business or attract a new customer to the store.
  • Ensure each associate is actively utilizing their client book in order to generate increased sales through monthly client book reviews and evaluation of their outreach.
  • Ensure team is compliant with all clientele standards and thank you note program.
  • Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales.

Leadership Presence/Steward of Talent:

  • Assist SL with the achievement of financial success through improvement of measurable results that positively impact the store performance.
  • Responsible for assuming the SL role in manager’s absence.
  • Lead by example with the achievement of personal sales goals.
  • Educate team on sales plans, personal goals, measurable stats, is able to coach to these stats to ensure business in maximized.
  • Ability to network in the community to ensure open positions are filled efficiently with little impact to the business.
  • Conduct ongoing review and assessment of employee performance.