Job at kate spade new york

Contact:
Lauryn Gibbons

Assistant Store Leader

Full Time
Posted Tue, Aug 20
Contact:
Lauryn Gibbons

Founded in 1993 with six sophisticated yet functional handbags, Kate Spade New York has grown into a global lifestyle brand of bags, ready-to-wear, jewelry, shoes, gifts and beyond, each thoughtfully designed for individual discovery. Today, the brand’s optimistic, feminine approach to the everyday encourages personal style and is a celebration of women who are confident with a youthful spirit. Modern, covetable design, unexpected color combinations, graphic prints and polished ease are the hallmarks of the brand.

Client & Service Expert:

  • Clientele development through coaching team on proactive client outreach, and building and maintaining relationships with new clients.
  • Partner with SL to develop business driving initiatives that build a repeat business or attract a new customer to the store.
  • Ensure each associate is actively utilizing their client book in order to generate increased sales through monthly client book reviews and evaluation of their outreach.
  • Ensure team is compliant with all clientele standards and thank you note program.
  • Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales.

Leadership Presence/Steward of Talent:

  • Assist SL with the achievement of financial success through improvement of measurable results that positively impact the store performance.
  • Responsible for assuming the SL role in manager’s absence.
  • Lead by example with the achievement of personal sales goals.
  • Educate team on sales plans, personal goals, measurable stats, is able to coach to these stats to ensure business in maximized.
  • Ability to network in the community to ensure open positions are filled efficiently with little impact to the business.
  • Conduct ongoing review and assessment of employee performance.