Furniture Sales Associate at Crate & Barrel

What you'll do:

• Support and maintain store sales (including furniture and housewares products) and service goals as communicated by Assistant Store Manager or Team Leader.
• Ensure all customers are provided gracious, quick and efficient service.
• Promote design services to our customers in order to elevate their shopping experience and distinguish Crate and Barrel from competitors. This may include In-Store Design consultations, In-Home Design consultations, and virtual design consultations.
• Support eCommerce through design chat, CSC training, and Centralized Design services as needed
• Maintain awareness of all systems, products and resources while selling throughout the entire store; supporting Crate and Barrel as an evolving omni-channel business.
• Demonstrate company standards in selling, customer service, visual merchandising and teamwork.
• Build rapport with customers by demonstrating product knowledge and the use of strong interpersonal skills
• Develop new and lasting relationships with customers through prospecting and clienteling
• Provide feedback, share observations, assessments and ongoing solutions with the Assistant Store Manager or Team Leader.

• Focus on promoting sales by maintaining a strong, visible and positive presence on the sales floor. 
• Develop, share and apply furniture product expertise by staying informed of the marketplace and industry trends.

• Communicate regularly, effectively and efficiently with all company associates and business contacts.
• Support teamwork by assisting in training and development of associates 
• Possess a complete understanding and awareness of applicable company policies and procedures including loss prevention, security and safety guidelines as outlined in the Crate and Barrel/CB2 Associate Guide.