Sales Associate at Panerai

Contact:
Melissa Castellanos

Job Opportunity at Panerai in Tysons Galleria

Location pin iconPanerai
Full Time
Posted Sun, Dec 11
Contact:
Melissa Castellanos

KEY RESPONSIBILITIES

Sales Achievement:

  • Consistently achieve or exceed the monthly sales target, as directed by Management.
  • Work with your Boutique Manager on timepieces in the pipeline and special client requests.
  • Ensure each client receives exceptional customer service and provide a welcoming environment in the Boutique.
  • Support after-sales clients with helpful solutions in accordance with Maison values.
  • Extensive knowledge on industry news and competitive brands. 

Client Relationship Management:

  • Expert in clientelling to cultivate new and nurture existing client relationships.
  • Partner with management and Corporate Team on CRM initiatives.
  • Accurately capture client data for all prospects and clients. Consistently follow-up with clients and use CRM tools to effectively build relationships.
  • Appropriately resolve any client issues and escalated matters.
  • Support the Boutique and Corporate Team with in-store and off-site events.

Daily Boutique Operations:

  • Understand and comply with all Policies and Procedures set by the Maison.
  • Assist with daily set-up and breakdown of the Boutique, and communicate on any maintenance issues.
  • Actively participate in inventory and cycle counts to prepare and ensure a successful audit.   
  • Assist with operational requests in a timely manner when needed from Corporate Team.  

QUALIFICATIONS 

Education:

  • High school. Bachelor’s degree preferred.

Technical Skills/Abilities:

  • Computer proficiency with Word, Excel is required.
  • Experience with SAP is a plus.