Sales Associate at Crate & Barrel

What you'll do:

• Maximize company sales growth and profitability through the use of creative selling skills, teamwork and customer service, in order to deliver an engaged experience to every customer, every time.
• Demonstrate company standards in selling, customer service, visual merchandising and teamwork.
• Ensure full understanding of all products and have a continued awareness of the most current information available.
• Develop, share and apply product expertise.
• Maintain an awareness of all product information, intranet communications, and current advertising and marketing initiatives.
• Maintain sales floor coverage and follow posted schedules with regard to area assignments.
• Maintain the store counters and assist with store maintenance as directed by the management team.
• Maintain all store displays and uprights/shelves in between customer interactions.
• Actively engage customers and remain attentive to customer needs.
• Assist customers with product selections and process all customer orders or returns.
• Update notes on customer sales to keep sales associates informed, as needed.
• Support and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and company to both internal and external customers in all forms of communication.
• Communicate customer feedback to store management team concerning policies and/or product requests, problems and suggestions.
• Actively participate in store meetings and training sessions.
• Promote a strong sense of teamwork by working together safely, effectively, respectfully and efficiently with all associates.
• Support and maintain store sales and service goals and standards as communicated by the Assistant Store Manager, Sales.
• Maintain an awareness of all available resources for training and development.