Support Associate at Tory Burch

Contact:
Stella Leal
Phone number +1-703-288-0786

Job Opportunity at Tory Burch in Tysons Galleria

Part Time
Posted Tue, May 24
Contact:
Stella Leal
Phone number +1-703-288-0786
    • Adhere to all sales and operational policies
    • Accurately process all POS transactions and capture of customer information
    • Have a proper understanding of the radio communication and all technology tools used in the store
    • Ensure accurate processing and documentation of all incoming and outgoing shipments and receipts
    • Process and prepare merchandise for the sales floor, communicating new receipts and inbound merchandise with the team
    • Assist with store maintenance needs and supply ordering
    • Detail oriented with ability to multi task 
    • Assist sales associates through seamless communication and follow-through on customer requests to drive a transformational experience for every customer
    • Have extensive product knowledge and product ownership
    • Accurately process all POS transactions
    • Run product to the floor, ship product to customers, and conduct transfers and markdowns per Store Communications directives
    • Partner with the leadership team to address customer service issues, particularly in the areas of product damages, repairs, exchanges and any concierge-like needs
    • Assist with fitting room activities

REQUIREMENTS

    • Must have open availability for a flexible work schedule 
    • Occasional overnight travel may be required
    • Ability to lift (at least 40 lbs)
    • 1-2 years of experience in a high volume, customer-driven retail environment